Terms of Service

Version 2026-07-16 · B2B customers only

1. The service

Lynx is a managed sales-intelligence service. It finds B2B prospect opportunities matching your ideal customer profile, enriches them with public professional information and business contact details, scores them, and presents them to your team with suggested outreach angles. It includes a browser extension, a web dashboard and managed setup.

2. Pilot / evaluation

During any agreed pilot the service is free and provided “as is”: no fees, no availability guarantee, features may change, and data may be reset at the end with notice. In return you agree to give reasonable feedback (which we may use to improve Lynx) and to keep non-public aspects of the service confidential. The restrictions below still apply in full.

3. Fees (Results-as-a-Service)

Outside a pilot, Lynx is billed as a monthly retainer including a quota of delivered opportunities (leads meeting the delivery threshold, recorded with a timestamp in your dashboard), plus an overage fee only on opportunities your team actually acts on beyond the quota. You are never charged for delivered opportunities you don’t act on. Scores are decision support — Lynx does not guarantee closed business.

4. Your responsibilities

Use Lynx for B2B prospecting only — no consumer targeting and no special-category personal data. Your team sends outreach individually and human-reviewed; the service does not automate sending and must not be scripted to. Honour objections you receive by recording them in the service (which then blocks that person permanently). You remain the data controller for your prospect data; our Data Processing Agreement and a legitimate-interest assessment template support you.

5. Third-party platforms

The extension works inside your team members’ own LinkedIn accounts and is designed for user-driven, human-paced capture of content the user actually views. It does not bypass technical protections, solve CAPTCHAs, or access data behind other users’ privacy settings. Platform-side consequences of using it in your own accounts are your risk; Lynx’s public-web sourcing features remain available regardless.

6. Availability & support

Outside pilots we target [99.5]% monthly availability, excluding maintenance and third-party outages. Support by email during business hours. AI features have a fair-use daily processing budget adjustable per plan.

7. Intellectual property & anti-cloning

7.1 Lynx owns all rights in the service — its software, extension, dashboard, methods, scoring logic, workflows and design. You own your configuration and all data in your workspace, exportable on request and at termination. Suggested openers/pitches are yours to use; you’re responsible for what you send.

7.2 You may not, and may not let anyone else: copy or recreate the service or a material part of it; reverse-engineer or try to derive its source or scoring logic (except where law forbids this restriction); use the service or knowledge from it to build or assist a competing product; or resell/sublicense it except under an agreed white-label arrangement.

7.3 Because the harm from cloning is hard to quantify, each material breach of 7.2 carries liquidated damages of [EUR 25,000] per breach, without limiting our right to claim higher proven damages and to obtain an injunction to stop the breach. If a court finds the amount unenforceable it is reduced to the maximum enforceable, not removed.

8. Confidentiality

Each side protects the other’s non-public information with at least reasonable care; this survives three years after termination.

9. Term & termination

Monthly or annual term, auto-renewing; either side may end it with [30] days’ notice to the term end, or immediately for uncured material breach or insolvency. On termination you can export your data and we delete your workspace per the Data Processing Agreement.

10. Liability

Neither side is liable for indirect or consequential loss. Each side’s aggregate liability is capped at the fees paid in the 12 months before a claim, except for breaches of confidentiality or sections 4–5, gross negligence or intent, and data-protection fine allocations.

11. Governing law

Swedish law; disputes before [Stockholm District Court]. We may update these terms at renewal with [30] days’ notice; changes to fees or definitions never apply retroactively to a running term.

Privacy notice (summary)

For prospect data processed in your Lynx workspace, your company is the data controller and Lynx is your processor. Lynx processes professional information (name, role, employer, public profile, business contact details) on the legitimate-interest basis for B2B outreach, stores data in the EU, and provides built-in tooling to answer access requests and to erase & permanently suppress anyone who objects. Data may be processed by our sub-processors (hosting and AI providers) under EU-approved transfer mechanisms. Individuals can exercise their rights, or complain to IMY (imy.se), free of charge. Full notice available on request; this summary is aligned with our Privacy Policy and Data Processing Agreement.

Questions about these terms? hello@lynxseek.com. This is a plain-language version; the signed agreement governs where they differ.